Privacy Policy
Effective Date: 20, April 2025
At Resn, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or make a purchase from our store.
1. Information We Collect
When you interact with our site, we may collect the following information:
a. Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (handled securely via Stripe — we don’t store card info)
b. Usage Data
- Pages visited
- Device type and browser
- IP address
- Referral source
We collect this information using tools like cookies, analytics platforms, and server logs.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you (order confirmations, support, updates)
- Improve our website and customer experience
- Comply with legal obligations
- Prevent fraud and ensure security
3. Sharing Your Information
We don’t sell or rent your personal information. We only share it with trusted third parties who help us run our business, such as:
- Stripe (for secure payment processing)
- Shipping carriers (to deliver your order)
- Analytics providers (like Google Analytics, to improve our site)
- Legal or regulatory authorities, if required by law
Each third party is necessary to keep your data secure and only use it for their intended purpose.
4. Cookies
We use cookies to:
- Remember your cart and preferences
- Understand how you use our site
- Improve functionality and user experience
You can control or disable cookies through your browser settings, though doing so may affect site functionality.
5. Data Security
We take reasonable steps to protect your data, including HTTPS encryption and secure third-party processors. While no method is 100% secure, we work hard to keep your information safe.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Withdraw consent to data collection (where applicable)
- File a complaint with your local data protection authority
To exercise any of these rights, contact us at support@resnflowers.com.
7. Children’s Privacy
Our site is not intended for children under 13. We do not knowingly collect data from minors. If we learn we’ve collected personal info from a child, we will delete it.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” above and notify users if required.
9. Contact Us
Have questions? Reach out anytime: