Terms and Conditions
Last updated: 20 April, 2025
Welcome to Resn! These Terms and Conditions (“Terms”) govern your use of our website located at https://resnflowers.com and the purchase of products from our online store. By accessing this website or placing an order, you agree to these Terms. Please read them carefully.
1. Products & Orders
All of our items are handmade and may vary slightly from product images. By placing an order, you acknowledge:
- You understand that natural flowers may have imperfections.
- Custom and personalized items are made to order and may take additional time.
- You agree to provide accurate shipping and billing information.
We reserve the right to cancel or refuse any order at our discretion.
2. Pricing & Payments
All prices are in [USD] unless otherwise stated. Prices are subject to change without notice. Payments are securely processed via Stripe. We do not store your payment details.
3. Shipping & Delivery
We ship domestically [and internationally, if applicable]. Delivery times vary based on destination and product type (custom orders may take longer). We are not responsible for delays caused by carriers or customs.
4. Returns & Refunds
Due to the handmade and often custom nature of our products:
- Custom orders are non-refundable.
- Non-custom items may be returned within 14 days of delivery if unused and in original packaging.
- Buyer is responsible for return shipping unless the item arrived damaged.
Please email us at support@resnflowers.com to initiate a return.
5. Intellectual Property
All content on this site — including text, images, logos, and product designs — is the property of Resn Flowers and may not be copied, reproduced, or used without permission.
6. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages that may result from the use of our products or website.
7. Privacy Policy
Your use of this site is also governed by our Privacy Policy, which explains how we handle your personal data.
8. Contact Us
For questions or concerns, please reach out at support@resnflowers.com.